1. Never remove a care label
Care labels carry the recommendations from the manufacturer to the consumer and the drycleaner. If it itches, have the seamstress move it to a side seam but don't discard it altogether. Also, recognize that the manufacturer, by law, only has to list one method for cleaning. Frequently there may be staining present which would be better removed in an alternative method. If we have the fiber content we will choose the safest and most effective process for the fabric and the stain removal.
2. Never store your garments in plastic bags
We put your garments in plastic to protect them on the way to your home. Please remove them promptly before storing in your closet as plastic causes humidity buildup in fibers. Garments should be stored in cool, dry places. Prior to storing garments should be cleaned to avoid the possibility of moth damage and stain setting. Excessive heat and moisture can weaken fibers and dyes so we recommend storing them in the main house - not the attic or basement.
- 3. Have matching pieces cleaned together
Outfits of two or more pieces should always be cleaned at the same time. Also, matching bed linens, drapes and table linens should be cleaned at the same time. Normal fading may occur that we cannot control. Even a slight change in the color will be noticed.
- 4. Successful Stain Removal - Invisible Stains
Clear or nearly clear liquids, which are spilled on garments, can show up later as a brown spot. This condition is know as caramelization and is due to dried sugars left on the garment. Samples of these spills are clear sodas, white wine, and juices. Heat required in processing garments turns the sugar brown and the stain appears. Fortunately at Pristine Cleaners our cleaning processes' solubize most sugar stains without pre-treatment, and our "No Heat" Solvair dry cleaning will not caramelize sugars. To be safe it is always best to inform our staff of any spills to ensure complete removal.
Often through excessive use, perfumes and colognes end up being absorbed by garments during normal wear. Unfortunately some fibers and colors are unable to withstand the alcohol present in these products. The damage appears but is not limited to localized color fading in the neck and underarm areas. Alcohol can also weaken the water repellency in some outdoor wear.